This past summer Susan had a job at the local mall as an employee at Bounce-Around. The Bounce-Around has different bounce equipment ranging from different bounce houses, a slide, a bounce obstacle course and a little kid section full of different inflatables. Her job included informing the patrons of the rules of Bounce-Around.
One rainy Saturday when Bounce-Around was particularly crowded, a mother and her mentally disabled son came to Bounce-Around. Bounce-Around does not discriminate and all children are allowed on the inflatables as long as they meet the height requirements. However, adults are not allowed on the bounces because they are not covered by Bounce-Around’s insurance. The mother was informed about the rules verbally by Susan as well as by the posted lists of rules.
This woman disregarded the rules and chose to follow her son onto the bounces. This is dangerous and against the rules because there is the possibility that an adult could slip and fall, and if either she or another child got hurt due to her actions the insurance would not cover it. This woman believed that her son needed special attention and constant supervision. Keep in mind that while it is the employee’s responsibility to watch the children while they are on the inflatables, they cannot afford to give one child special attention. The employees are also not allowed on the inflatables while there are children on them unless there is an emergency.
When it came to Susan’s attention that the woman was on the inflatable, Susan told the mother that she would have to get off, however, her child could stay. The woman responded by yelling at Susan, telling her that her child had every right to be on the inflatable as any other child. Susan agreed and reminded the woman that she had not told the child to get off but only the mother herself. The woman then responded by saying that she had to stay with her son in order to help him. At this point Susan left the woman to get the manager. The manager reiterated everything that Susan had just said. At this point the woman was very worked up, yelling at both Susan and the manager. The manager told the woman that it was for the safety of the other children that she was not allowed on the inflatables. This was not a satisfactory response. The woman accused both Susan and the manager of discriminating against her child. She went on to involve her lawyer and make legal threats to Bounce-Around.
Should children with special circumstances or needs be afforded special rules or a modification of the rules even if doing so increases the liability of the benefactor? Take a moment to think about this example and then write a reflection where you go through your thinking on the topic.